FREQUENTLY ASK QUESTIONS

Frequently Ask Questions

Planning an event can be overwhelming. Here are answers to common questions about working with premium caterers like Peter Rowland Group. 

What makes a caterer “award-winning”?

Award-winning caterers are recognised for excellence in multiple areas, like food quality, service, innovation, and client satisfaction. Awards can come from industry associations, hospitality organisations, or event bodies, and reflect consistent performance over time.

How long has Peter Rowland Group been in the industry?

Peter Rowland Group has over 60 years of experience delivering catering services for numerous events like corporate conferences, weddings, gala dinners and more.

Can I see examples of events they have catered?

Several award-winning caterers, like Peter Rowland Group, showcase past events through their blog page. These highlight their capabilities and demonstrate how they adapt to different venues and event types.

How far in advance should I book a caterer?

For high-demand award-winning caterers, it’s recommended to book at least 3–6 months in advance for weddings or large corporate events. Smaller events may require less notice, but early planning helps secure preferred dates. 

Do award-winning caterers cater small events or only large-scale ones?

Many award-winning caterers offer services for both small and large events. While some specialise in large corporate or public functions, others provide intimate catering solutions tailored to smaller gatherings.

What is the typical process for submitting an enquiry?

A: Most caterers request basic event details such as date, location, guest count, and type of event. After receiving an enquiry, they typically follow up with a consultation or proposal outlining available services and menu options.

Do caterers provide staff and equipment, or just food? 

Full-service caterers usually provide food, staff, equipment, and sometimes event styling support. It’s important to clarify what is included when requesting a quote. 

How do catering costs vary depending on the event type?

Costs depend on factors like guest numbers, menu complexity, event duration, and additional services such as staffing or equipment hire. Premium caterers may also factor in venue logistics and travel.

How do I choose the right caterer for my venue?

Consider the caterer’s experience with similar venues, their flexibility in menu and setup, and any venue-specific requirements. Award-winning caterers often maintain partnerships with well-known venues, ensuring smooth coordination.

Should I book catering and venue separately or together? 

It depends on your priorities. Some venues have preferred caterers, while independent planning allows you to choose the best provider for your needs. Either approach can work when communicated clearly.

What are common mistakes to avoid when hiring a caterer?

Common mistakes include booking too late, not discussing guests dietary needs, failing to clarify included services, and ignoring venue logistics. Planning ahead and asking detailed questions can prevent these issues.